Legal notice
Last updated: October 1, 2026
In line with the Electronic Commerce (EC Directive) Regulations 2002 and other UK business disclosure requirements, this page sets out the official legal and company registration details for Ocano.
Business Identity
- Trading Name: Ocano
- Legal Entity: OCANO LTD
- Company Registration Number: 17384235 (Registered in England and Wales)
Contact Information
- Registered Office Address: 11 Newbiggin Pl, Leicester LE4 0SS, United Kingdom
- Phone: +44 116 278 2537
- Email: support@ocano.store
Operational Hours
Our team and business operations run during the following hours:
- Monday to Friday: 9:00 AM – 5:00 PM (GMT)
- Saturday & Sunday: Closed
Intellectual Property
Everything on this website — text, images, logos, product photography, icons, site design, and underlying software — belongs to OCANO LTD or its licensors, and is protected under UK and international copyright, trademark, and intellectual property law.
Copying, reproducing, distributing, or commercially using any material from this website without our prior written consent is strictly prohibited.
Online Dispute Resolution
The European Commission previously ran an Online Dispute Resolution (ODR) platform for consumer disputes. As the United Kingdom is no longer part of the European Union, UK-based customers should contact us directly with any concerns or complaints.
If you're located within the European Economic Area (EEA), you can still find information on the European Commission's dispute resolution service here: https://ec.europa.eu/consumers/odr.