Contact
Last updated: 9 August 2026
Got a question for Ocano? We're here to help. Whether it's about our jewelry, shoes, clothing, fashion accessories, an order, sizing, shipping, or a return, get in touch and we'll be happy to assist you.
Contact Information
- Trading Name: Ocano
- Legal Entity: OCANO LTD (Company No: 17384235)
- Mailing Address: 11 Newbiggin Pl, Leicester LE4 0SS, United Kingdom
- Phone: +44 116 278 2537
- Email: support@ocano.store
- Business Hours: Mon - Fri, 9:00 AM - 5:00 PM (GMT)
Customer Support
Email is the fastest way to reach us, and we aim to get back to you within 24 business hours.
We can help with:
- Order tracking and status
- Returns and refunds
- Sizing and fit questions
- Shipping and delivery queries
- Payment and billing issues
- Product information and availability
- Any other questions you may have about your order or our products
Connect With Us
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